Emergency Treatments

Should any patients require urgent dental treatment or advice, please ring the practice during surgery hours, and we will endeavour to see them as soon as possible. Where possible, please ring first thing in the morning, which gives us a better chance of arranging an emergency appointment that day. If you contact the answerphone, please leave a message on that answerphone, and our reception staff will contact you as soon as possible to atted to your problem.

Should the problem arise outside surgery hours, our recorded answer-phone message gives full details of how to contact the emergency dental services. These are listed below.

Any person in need of emergency dental care is eligible to receive treatment from the National Health Service. Emergency care only will be provided under N.H.S. regulations through a triage system.

To use this service please call:


For registered patients of the practice who require private out of hours care, a service is provided in North Somerset. Advice is free of charge, but there is a call-out fee of £125.00 in the evenings, £175.00 at weekends,  payable at the time of treatment, should the dentist re-open their surgery as an emergency, plus there may be additional treatment costs. [The call-out fee for Christmas Day and Boxing Day is £200.00].

To use this service, please call:

07866 369339

and leave your name, contact number and a brief message. The”on-call” dentist will then return your call as soon as possible. This service is provided outside of normal surgery hours between 6.00pm and  8.30pm on weekday evenings, 12.00 - 8.30pm on Fridays,  and between 9.00 am and 4.30 pm at weekends and on Bank Holidays. This service is not available at other times, and is only for emergencies.

 Any non-urgent matters can be dealt with by leaving a message on our practice answerphone, and we will respond as soon as the surgery re-opens. These times are available on our "Opening Hours" page.